Terms & Conditions

By completing the registration process, opening an account with or using technology, services or Designated Center provided by StartHub (“The Provider”). “The Client” agrees to be bound by all of the terms and conditions herein and any subsequent modifications or amendments. Starthub reserves the right to change or update these Terms at any time. Changes or updates of these Terms will appear on the Website and/or be communicated to The Client and are effective immediately. Use of the Website or receipt of Services after any such changes constitutes your consent to such changes and updates. If The Client does not agree to all of these terms and conditions, The Client should not use the StartHub services. 

These terms and conditions include: 

a. The Clients Agreement that the services are provided “as is”, as available and without warranty;

b. The Client’s Agreement that Starthub has no liability regarding the services

c. The Client’s consent to release and hold harmless Starthub from all liability based on claims arising under this Agreement or the use of the services

d. The Client’s Agreement to indemnify Starthub from claims due to The Clients use or inability to use the services

 

Services Provided Starthub or “The Provider” shall provide the services selected below to The Client on a non-exclusive basis:

 


SERVICE


PREMIUM MAILBOX

VIRTUAL RECEPTIONIST ONLY


VIRTUAL OFFICE

VIRTUAL OFFICE  + ACCESS

Starthub Mailing Address

 

On-Site Mailbox

 

Mail Handling

 

Virtual Phone Number

 

Phone Answering Provider Service

 

Conference Room 

     

Coworking Drop-In’s

     

 

Center Access

Desks, suites and/or general center access can be provided by The Provider, at their discretion and based on availability. Clients will receive individual PMB numbers after signing up for the services. “PMB number” as described herein as a Premium Business Mailbox number, the number which represents the storage space in which The Clients mail occupies within The Center. Starthub provides The Client with a 14 day money back guarantee. It is the sole responsibility of The Client to send a formal notice of cancellation with a written record, within the first 14 days of service starting from the point of signup. If The Client is unable to present proper documentation or record of the cancellation request within the 14 day timeframe, Starthub reserves the right to deny the refund.

 

1. Product Definitions

1.1 Premium Business Mailbox: Entitles The Client to receive mail at The Provider Center specified in this Agreement (“designated Center”). The Client may use the address of the designated Center for business correspondence.

1.2 Phone Answering Virtual Receptionist Only: Entitles The Client to a local or toll free telephone number determined by Starthub at the designated Center. The personalized call answering service is provided during normal business hours (8:30AM-5:30PM EST) excluding holidays observed by Starthub. After business hours, calls will be routed to an external number or a voicemail recording. Standard or Basic phone answering plans/packages include and shall not exceed 50 minutes of total talk and/or answering time for The Client. Any Client that exceeds this limit will be subject to additional fees and offered the option to upgrade their plan to an Enterprise level of phone answering service, or the opportunity to reduce their incoming call volume. Failure to comply with the limitations of call answering usage as set forth in this agreement may result in the interruption of phone answering services.

1.3 Virtual Office and Virtual Office Plus Access:  The Virtual Office plan includes all services detailed in sections 1.1 and 1.2. Virtual Office Plus Access Clients are entitled to 4 hours of access per month to the designated Center in addition to the services provided in 1.1 and 1.2. Virtual Office Plus Access clients will have access during business hours only and when staff is present. All bookings at the designated center are subject to availability. Due to postal requirements, in the United States only, the Virtual Office product provides access to the designated Center and a lobby directory listing, subject to availability.

 

2. This Agreement 

2.1 Comply with StartHub Rules and Regulations: The Client must comply with any StartHub Rules and Regulations which The Provider imposes generally on users of the designated Center. Such rules are developed and/or imposed to protect The Client’s use of the designated Center for work. The StartHub Rules and Regulations can be requested locally.

 2.2 Automatic Renewal: This Agreement lasts for the The fees on any renewal will be at the then-prevailing market rate. This clause does not apply to month to month Agreements. Starthub may, upon notice required by applicable law, at any time change the Service price or any part thereof, or institute new charges or fees. Price changes and institution of new charges implemented during The Client’s subscription term will apply to subsequent subscription terms and to all new subscribers after the effective date of the change. If The Client does not agree to any such price changes, then The Client must cancel The Clients account and stop using the Service. The Client continued use of the Service after the effective date of any such change shall constitute The Client’s acceptance of such change.

2.3 Cancellation: Either The Provider or The Client can terminate this Agreement at the end date stated in it, or at the end of any extension or renewal period, by giving at least 30 days’ notice to the other. A formal written cancellation request should be sent to any of the email addresses The Provider or its staff has used to communicate with The Client in the past, in writing, stating clearly the intention to cancel and to comply with the cancellation terms which might or might not include cancellation fees. Clients enrolled in a 12-month membership; termination prior to the end date of their 12-month membership would result in a cancellation fee equivalent to one month of their regular renewal fee, and payment of any outstanding debt. If The Client is on a month to month Agreement either party may terminate this Agreement at any time. No prorations or refunds will be granted due to a request of cancellation regardless of plan. Refunds are only granted to any client who cancels within the first 14 days of sign up.

2.4. Ending this Agreement immediately: To the maximum extent permitted by applicable law, The Provider may put an end to this Agreement immediately by giving The Client notice and without need to follow any additional procedure if (a) The Client becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or (b) The Client is in breach of one of its obligations which cannot be put right, or (c) its conduct, or that of someone at the Center with its permission or invitation, is incompatible with ordinary office use which shall be determined at The Provider’s sole discretion and (i) such conduct is repeated despite The Client having been given a warning or (ii) such conduct is material enough (in The Provider’s opinion) to warrant immediate termination. If The Provider puts an end to this Agreement for any of these reasons it does not put an end to any outstanding obligations, including the payment of any additional services used, requested or required under the Agreement by The Provider for the monthly fee for the remainder of the period for which this Agreement would have lasted if The Provider had not ended it. 

2.5 If the Center is no longer available: In the event that The Provider is no longer able to provide the services at the designated Center stated in this Agreement then this Agreement will end and The Client will only have to pay monthly fees up to the date it ends and for the additional services The Client has used. The Provider will try to find a suitable alternative for The Client at another Provider Center.

2.6 Employees: While this Agreement is in force and for a period of six months after it ends, neither The Provider nor The Client may knowingly solicit or offer employment to any of the other’s staff employed in the designated Center. This obligation applies to any employee employed at the designated Center up to that employee’s termination of employment, and for three months thereafter. It is stipulated that the breaching party shall pay the non-breaching party the equivalent of six months’ salary for any employee concerned. Nothing in this clause shall prevent either The Provider or The Client from employing an individual who responds in good faith and independently to an advertisement which is made to the public at large. 

2.7 Notices: Any notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, The Provider may give you legal notice by mail to the address as set forth in your account. In such a case, notice shall be deemed given three days after the date of mailing. It is the responsibility of The Client to keep their contact details up to date with The Provider.

2.8 Confidentiality: The terms of this Agreement are confidential. Neither The Provider nor The Client may disclose them without the other’s consent unless required to do so by law or an official authority. This obligation continues for a period of 3 years after this Agreement ends. 

2.9 Applicable law: This Agreement is interpreted and enforced in accordance with the law of the place where the relevant Center is located. All dispute resolution proceedings will be conducted in the country, state or province where the Center is located. If any provision of these terms and conditions is held void or unenforceable under the applicable law, the other provisions shall remain in force. 

 

3. Compliance 

3.1 Compliance with the law: The Client must comply with all relevant laws and regulations in the conduct of its business. The Client must do nothing illegal in connection with its use of the Designated Center. The Client must not do anything that may interfere with the use of the Designated Center by The Provider or by others, (including but not limited to political campaigning or immoral activity), cause any nuisance or annoyance, increase the insurance premiums The Provider has to pay, or cause loss or damage to The Provider (including damage to reputation) or to the owner of any interest in the building which contains the Designated Center The Client is using. Both The Client and The Provider shall comply at all times with all relevant anti-bribery and anti-corruption laws. The Provider confirms that in providing the services it has not employed or used any labor in contravention of the requirements of any anti-slavery laws.

3.2 If The Provider has been advised by any government authority or other legislative bodies that it has reasonable suspicion that The Client is conducting criminal activities from the Center then The Provider shall be entitled to terminate this Agreement with immediate effect. 

3.3 The Client acknowledges that (a) the terms of this clause are a material inducement in The Provider’s execution of this Agreement and (b) any violation by The Client of this clause shall constitute a material default by The Client hereunder, entitling The Provider to terminate this Agreement, without further notice or procedure.

3.4 The Provider may collect and process personal data from and of The Client to administer contractual relationships, ensure compliance with applicable laws and regulations, and enable The Provider to provide its services and to manage its business. The Client acknowledges and accepts that such personal data may be transferred or made accessible to all entities of The Provider’s group, wherever located, for the purposes of providing the services herein. 

 

4. Use 

4.1 The Client must not carry on a business that competes with The Provider’s business of providing serviced office accommodations, virtual offices or its ancillary services. 

4.2 The Client’s name and address: The Client may only carry on the original account holder’s name and business name agreed upon by The Provider and The Client originally, unless otherwise agreed in writing by both parties.

4.3 Use of the Center Address: The Client may use the designated Center address as its business address. The Client is not permitted to use the address of the designated Center as their registered office address unless permitted by law and by The Provider and (if relevant) by local compliance rules. Any other uses are prohibited without The Provider’s prior written consent. 

 

5.Privacy

5.1 Privacy and third parties: Certain types of Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, or other personal data about you or others. Each time you use our Services or submit Personal Data or other Content to us, you confirm your consent to the collection, storage, processing, use, sharing, and onward transfer of your personal data and any other personal data you submit, and all other Content you provide, as further stated in the version of these Terms and the version of the Privacy Policy that are current as of the date of your submission. Please note that any Personal Data, or other Content or data collected, stored or processed by a partner or a third party is subject to the privacy policy or agreements of that partner or third party. We are not responsible for the privacy practices, security, or other aspects or processes of any partner or third party.

 

6. The Provider’s Liability. 

6.1 Liability. To the maximum extent permitted by applicable law, The Provider will not be liable for any loss sustained as a result of The Provider’s failure to provide a service as a result of any mechanical breakdown, strike, or termination of The Provider’s interest in the building containing the Designated Center. The Client expressly and specifically agrees to waive, and agrees not to make, any claim for damages, direct, indirect, punitive, special or consequential, including, but not limited to, lost business, revenue, profits or data, for any reason whatsoever arising out of or in connection with this Agreement, any failure to furnish any service provided hereunder, any error or omission with respect thereto, from failure of any and all courier service to deliver on time or otherwise deliver any items (mail, packages, etc.), or any interruption of services.

 

7. Fees 

7.1 Taxes and duty charges: The Client agrees to pay promptly (i) all sales, use, excise and any other taxes and license fees which The Client is required to pay to any governmental authority (and, at The Provider’s request, will provide to The Provider evidence of such payment) and (ii) any taxes paid by The Provider to any governmental authority that are attributable to the accommodation, where applicable, including, without limitation, any gross receipts, rent and occupancy taxes, tangible personal property taxes, stamp tax or other documentary taxes and fees. 

7.2 Payment: The Client agrees that funds can and will be automatically deducted from The Clients account at scheduled intervals to cover the The Clients subscription fees for products or services. The Provider is continually striving to reduce its environmental impact and supports its Clients in doing the same. Therefore The Provider will send all invoices electronically (where all applicable by law) and The Client will make payments via an automated method such as Direct Debit or Credit Card, wherever local banking systems permit unless another form of payment is offered to The Client as a qualified and current key account. All amounts payable by The Client under this Agreement may be assigned to other members of The Provider’s group. Clients agree that funds can and will be automatically deducted from The Clients account at scheduled intervals to cover the The Clients subscription fees for products or services.

7.3 Late payment: The Client is in agreement that late payments for any services or membership fees could result in service interruption and/or account termination. The Provider reserves the right to interrupt or terminate services of accounts which do not comply with the regulations set forth in this agreement. The Client further agrees that until any past due debts or dues are paid in full services will not be restored.

7.4 Pay-as-The Client-use and Additional Variable Services: The provider reserves the right to invoice and charge The Client for any fees that include but are not limited to scheduled recurring charges as well as one time payments (one-off, non-recurring payment) whether it is scheduled or at the time of the use of service. 

7.5 Discounts, Promotions and Offers: If The Client benefited from a special discount, promotion or offer, The Provider may discontinue that discount, promotion or offer without notice if the offer is no longer offered by The Provider.

 

8. Mailbox and Mail Processing Services

8.1 Mailbox Usage. The Client agrees that The Client will not use the Mail Processing Services for any unlawful, illegitimate, or fraudulent purpose, or for any purpose prohibited by U.S. postal regulations. Clients must comply with any local postal regulations, as an example, the United States Postal Service (USPS) requires the compliance from The Client under the provisions of Rule 66, Federal Register 56993, November 14, 2001, which govern Commercial Mail Receiving Agencies (CMRA). If the location The Client signed up for is, or is hereafter deemed to be, a CMRA, then The Client agree to make the address format for The Clients business the following: Client Name PMB#__ (PMB# will be assigned after set up forms have been submitted) __ Street, Suite __, City, State, Zip. The Client agreed to furnish us with a completed and fully NOTARIZED CMRA form 1583. Additional forms may be required to satisfy certain local or individual location needs. 

8.2 USPS 1583. The Client agrees that any use of the Mailbox shall be in conformity with all applicable federal, state, and local laws. Each individual or entity must complete a separate United States Postal Service Form 1583 (“Form 1583″) to be authorized to receive any form of mail or packages at the Mailbox. Spouses may complete one Form 1583, as long as both spouses include their separate information on Form 1583. The USPS 1583 form must be notarized by a U.S. notary, and any violation of federal postal regulations may result in termination of their service, fine or even federal punishment. USPS Form 1583 shall remain confidential, except that Form 1583 may be disclosed upon written request of any law enforcement or other governmental agency, or when legally mandated. The Client further agrees to sign and have notarized an updated version of Form 1583 upon request or if any information has changed. Any Client that has reserved a virtual office location is required to provide the proper identification and fully notarized forms with clearly visible stamp or seal as stated above, no matter the country of origin.  NOTE: Additional individuals or additional company names (additional mail recipients) require a separate USPS 1583 form and will incur in additional charges for virtual office address services.

8.3 Receiving Mail. As The Clients Commercial Mail Receiving Agent (“CMRA”), Starthub will receive The Clients mail and packages during the time that The Client’s account is active with us. An “Active Account” is an account that is not canceled and is not suspended or terminated by Starthub for any violation of policies as set forth in this TOS. By signing up for the Service, The Client irrevocably authorizes us to act as The Clients agent for service of process to receive any legal documents that may be served to The Client. Starthub allows The Client to receive an acceptable quantity of mail at one time.  Starthub reserves the right to determine what is considered an “acceptable quantity” of packages and can and will impose additional fees if the quantity is deemed as an “unacceptable quantity” by Starthub or its staff. This authorization to receive mail shall continue from the date of this Agreement until two years after The Clients mail receiving service has been terminated, The Provider and the client further agrees that if and when The Client’s membership has been terminated, canceled, closed due to non-payment or expired; that Starthub reserves the right to return The Clients mail to sender as the client does not wish to have their mail accepted or forwarded after the termination of their membership and services.

8.4 Mailing Address. The Client agrees to use the proper mailing address for the Mailbox given to The Client when The Client signs up for the Service. The Client understands and agrees that Starthub has no liability for any undeliverable mail resulting from improper address or address formats. It is The Clients sole responsibility to make sure that the address The Client uses is correct.

8.5 Acceptable Mail. As The Clients CMRA, The Provider will accept all mail including registered, insured, and certified items. Unless prior arrangements have been made, The Provider shall only be obligated to accept mail, or packages delivered by commercial courier services, which require a signature from us as a condition of delivery. In the event The Client refuses to accept any mail or package, The Provider may return the mail or package to the sender and The Client will be responsible for any postage or other fees associated with such return.

8.6 Unacceptable Mail. Starthub reserves the right to determine what mail is unacceptable and to refuse mail at any time per our discretion. Unacceptable mail includes but is not limited to: hazardous goods, materials, or liquids, perishable items, drugs, and other dangerous or unlawful materials. Starthub reserves the right to deem any mail unacceptable through Starthubs definition of what is an acceptable, quantity, or size limitation. 

8.7 Mail Scanning. The Client authorizes Starthub and their employees to scan the outside of The Clients mail and take photos of The Clients packages. The Client also authorizes Starthub to open the mail and scan the inside content of the mail on The Client’s behalf upon The Client’s request submitted either through the mail portal application or over email. Starthub reserves the right to refuse to scan any mail content that is unreasonably excessive. “Unreasonably excessive” as used herein means that the amount of scanned mail content greatly exceeds the average level of mail pages of members of the Service generally. Mail types that will not be scanned shall include but not limited to (i) magazines; (ii) books; (iii) brochures; (iv) catalogs; and (v) voting ballots.

8.8 Mail Storage. The Client’s standard mail will be stored as long as a Client has an active account with Starthub unless they are not compliant with any of the regulations set forth in this Agreement. The Client understands that any and all Starthub memberships are supplied with a maximum storage capacity of 30 pieces of standard mail (standard envelopes) per membership. The Client acknowledges that all additional letters received that exceed the 30 piece of mail capacity will be subject to additional fees or an obligatory upgrade which will include additional mail storage at a rate of $39.00 per month. The client agrees that this additional mail storage will remain active until client requests to cancel the additional storage in writing; and that the client’s original mailbox is below the 30 pieces of mail capacity limit. Large envelopes and small/medium packages (small: 8 ⅝” x 5 ⅜” x 1 ⅝” or medium: 13 ⅝” x 11 ⅞” x 11” or 11” x 8 ½” x 5 ½” as defined by USPS) will only be stored for a maximum of 5 business days starting from the date in which they are received. Any packages considered by Starthub staff as large in size will have to be processed within 1 business day from when they are received. The Client may receive an “acceptable amount” of mail at one time. Starthub has the right to determine what is an “acceptable amount” of mail and may impose additional fees or a faster mail processing turnaround time, should the amount of mail received be deemed as an “unacceptable amount” of mail by Starthub or its employees. It is The Client’s sole responsibility to request to have their mail processed, ie; picked up, forwarded, shredded or discarded to create space for new incoming mail prior to reaching these limits as defined herein. The Client is subject to additional storage fees should they exceed the maximum storage time frame. It is The Client’s sole responsibility to request to have their packages processed, ie; picked up, forwarded, or discarded. Additional storage fees include but are not limited to $1.00 per day per small/medium package or large envelope, and $2.50 per day per large package. Fees will incur once the client has passed any capacity or mail processing time restraint or limitation described herein, subsequent to written notice by the Starthub team and its staff and or partners.  The Client further acknowledges that if The Client does not request to process, or to have their mail or packages processed that The Provider reserves the right to shred or discard the unprocessed mail after 60 days of storage.

8.9 Cash, Currency, Gift Cards, and Prepaid Debit Cards (“Currency”). The Client agrees that Starthub is not responsible for currency delivered to the Center. The Client acknowledges and understands that The Client and The Clients senders send currency through the mail at The Clients and their own risk, and that The Client solely assumes that risk. In the event that The Client requests us to obtain any security or redeem code off a gift card, The Client agrees to not hold us liable should The Client find any discrepancies in The Client’s card balance. 

8.10 Mail Forwarding. As it pertains to the mail forwarding service; The Client agrees that Starthub will not be responsible for any delayed, missing, or damaged mail. Starthub does not guarantee mail tracking information and does not guarantee delivery. Mail forward requests may not be canceled once Starthub has received the request and refunds will not be granted. The Client acknowledges that mail forwarding has associated shipping costs and postage fees in which The Client is responsible for.

8.11 Cancellation & Mail. The Client agrees that upon expiration, cancellation or termination of this Agreement, The Client will not file a change of address order with the USPS. The Client and the The Provider further agree that upon expiration, cancellation, or termination of this Agreement, The Client authorizes the The Provider to accept and destroy or return any “Unsolicited Mail” (e.g., mail addressed to “The Client” “occupant,” “current resident,” or similar designation; or coupons, advertising or other promotional material, including all Standard Mail) and any mail addressed to The Client that is delivered to The Provider by the USPS for 6 months thereafter. The Client further agrees that the The Provider may refuse any package addressed to The Client delivered by any party other than the USPS, such as a commercial carrier service. Upon acceptance of this agreement The Client is instructing that The Clients CMRA or Provider not to forward any of The Client’s Mail that is received following cancellation of The Clients Account. The Provider, when The Client elects to cancel The Clients Account The Client will be given the ability to change The Client’s instructions to:  Re-mail (i.e., forward) The Clients mail (except for Unsolicited Mail and Standard Mail) for up to 6 months upon The Client’s payment in advance for postage, packaging material and forwarding fees. The Client must pay a monthly forwarding fee in advance for the time period that The Clients Mail is to be re-mailed. It is The Clients responsibility to make arrangements with the Shipping Store to identify any Mail forwarding needs prior to the expiration, cancellation or termination of this Agreement; or To continue with The Clients initial instructions of “Do not forward my mail.” 

 

9. Check Deposit Services

9.1 Indemnity: The Client understands with respect to all Check Deposit Service requests that The Client is a signer or account owner of the bank account to make deposits to, and each Check submitted for deposit is in all other respects properly authorized. Client agrees to indemnify Starthub for any losses, liabilities, costs or expenses suffered or incurred as a result of the breach of these representations and warranties.

9.2 Proper Number Identification: The Client understands it is The Client’s sole responsibility to provide the correct and accurate bank account information to Starthub. Starthub will furnish The Client with the best possible due diligence to ensure staff properly notates the account information provided by The Client. Starthub will nevertheless not be responsible for any errors or omissions in regard to Check Deposit Services on behalf of Starthub or any of its employees.

9.3 Check Deposit Processing: The Check Deposit service is not included in any basic or standard membership packages and is subject to additional fees. Starthub reserves the right to refuse any Check Deposit Request at any time per their discretion. All Check Deposit Requests will be processed within a timely fashion, typically but not limited to 24-48 business hours after the receipt of the proper documentation and or information needed to process the Check Deposit Request. Starthub reserves the right to procure a cut off time for any Check Deposit Requests at the discretion of Starthub.

9.4 Check Deposit Request Cancellation: The Client cannot request a refund or cancellation of a Check Deposit Request once it is received by Starthub. Starthub will not be liable for any erroneous issues that could arise due to an “accidental” or false Check Deposit Request by The Client. 

9.5 Proper Notice of Errors or Unauthorized Deposits: It is The Client’s sole responsibility to regularly review all entries, activity or deposits through their banking institution. In the event of an unauthorized or erroneous Check Deposit; it is The Client’s sole responsibility to provide proper and documented notice to Starthub within a timely manner for us to review the issue. Starthub will only be responsible for providing The Client with “assistance” for issues that only arose from the negligence of Starthub and its staff and not that of The Client, their banking institution and/or mail couriers. “Assistance” defined herein this Agreement as general guidance and help within the parameters of the Starthub staff at their discretion. This “assistance” will not include financial reimbursement, refunds, liabilities, costs or expenses and The Client agrees to indemnify Starthub for any losses, liabilities, costs or expenses suffered or incurred through this Check Deposit Service regardless of the source of the fault.

 

10. Registered Agent

10.1 Authorization to Receive Service of Process & Other Legal Documents: As part of our duties as your registered agent, The Provider needs to accept a variety of legal documents on your behalf and upload them into the online account The Provider provides you. You authorize us to receive services of process, important communications, and legal documents of any kind (“Legal Documents”) on your behalf per year. The Provider reserves the right, and you agree, that a fee may be applied to your account for registered agent services. You also acknowledge and agree that this fee may be subject to change as a result of our sole discretion and determination. You also agree that The Provider can open, scan, upload and transmit the Legal Documents into your account in connection with providing Services to you. Registered agent services are limited to the receipt of service of process as The Provider as the receipt and forwarding of Legal Documents, and do not include the receipt of any general or regular mail or other items. Accordingly, The Provider does not assume liability to you, or any third party, for loss of mail or other items which are not Legal Documents.

 

11. Business Registration Services

11.1 Informational Purposes Only: The purpose and intent of the Starthub Business Registration service is to solely provide you with assistance, general information, and not to provide any specific advice (legal or otherwise). Starthub does not represent their clients in any way and any client seeking legal representation should seek legal counsel. None of the information on the Website constitutes professional or legal advice or a recommendation by Starthub, or its partners or employees. Starthub is inclined to service The Client solely under The Clients direction and inclinations and does not offer legal, tax, business or accounting advice or services. The transmission and receipt of materials provided by Starthub is not intended to and does not create an attorney-client relationship. Also, providing any of the information made available at the Website or via other forms of transmission does not create a business, legal, or professional relationship.

11.2 Information Provided As-Is: Information obtained from Starthubs staff or the Starthub Website should NOT be used as a substitute for legal advice from an attorney. It is provided “as is”, and is not guaranteed to be correct, complete or up-to-date, and Starthub expressly disclaims all warranties and disclaims any and all liability of responsibility for loss, claim, liability, or damage that is a result of or in any manner related to errors or omissions in the content provided by Starthub or the Website.

11.3 Post-Formation Information and Maintenance: The Client acknowledges that The Client is solely responsible for the post-formation maintenance, reporting, filings, and any other documentation required to maintain formation status and/or legal, tax or other required compliance with applicable federal, state or local government agencies or oversight commissions. The Client acknowledges that Starthub may (but is not required to) provide The Client with information regarding post-formation maintenance. The Client acknowledges that it is The Clients sole responsibility to comply with all applicable state, local, federal, or international laws

11.4 Cancellation and Refund: A business registration service request  is non-refundable once payment is forwarded to any government entity, such as a state or the U.S. federal government including state agencies or or third party vendors. Starthub does not dispute legitimate chargebacks. If, however, an illegitimate or improper chargeback (e.g., a chargeback requested after payment by Starthub to a government entity or third party, or after a trademark search has been conducted) is submitted, Starthub reserves the right to take any actions Starthub deems appropriate at Starthub’s sole discretion. Such actions by Starthub include, but are not limited to, canceling subscriptions or other Services and the dissolution of any entity formed for which payment was charged back or disputed by The Client. The Client shall be liable to Starthub for all costs incurred by Starthub in dissolving such a legal entity. If Starthub is unable or unwilling to dissolve such entity, or if payment was made to the U.S. Patent and Trademark Office for a trademark filing, The Client agrees to dissolve such entity promptly or abandon the trademark filing, at the request by Starthub, or be liable to Starthub for liquidated damages in the amount of any and all costs incurred by Starthub to collect the liquidated damages and dissolve the legal entity, including court costs, arbitration costs, legal fees, and collection costs to the extent not prohibited by applicable law. Starthub reserves the right to dissolve any legal entity which is fraudulently formed by any person who uses a third party’s name without authorization from such third party to form the legal entity, and any person who forms such legal entity shall be liable to Starthub for liquidated damages for any and all costs incurred by Starthub to collect the liquidated damages and dissolve the legal entity, including court costs, arbitration costs, legal fees, and collection costs to the extent not prohibited by applicable law.



IN WITNESS WHEREOF, Starthub and Client have executed this Starthub Virtual Service Agreement as of the date of the completing of the registration process and opening an account.




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