FAQ'S
With a virtual office, you can have a prestigious business address, a uand the ability to use conference rooms. You can also enjoy the benefits of a virtual receptionist to handle your calls, voicemails and mail. With a virtual office, you can use your address to register a new company and establish a strong business presence, without the added costs of traditional office space. Whether you’re a start-up, freelancer, or established business, a virtual office offers you a cost-effective solution to manage your business operations efficiently and remotely.
Yes, absolutely! With a virtual office address, you can use it for registering your business, getting a driver’s license, or even obtaining insurance. This address offers a professional image for your business, while also providing you with a convenient location to receive official mail and packages. You can also get some official documents like a proof of address & lease agreements.
With our virtual office packages, you’ll have a prestigious business address at a prime location. Not only is this a physical location where you can receive your mail, but it’s also a real office that you can visit whenever you need to. Our virtual office addresses are part of our global network of real workspaces, so you’ll have access to a professional and welcoming environment for your business. Additionally, if you need a physical space to work, you can upgrade your virtual office package to access our business lounges or even a private office or coworking desk for more flexibility.
At Starthub, we offer flexibility in choosing your contract term to fit your needs and budget. You can choose from a month-to-month option, a 12-month plan, or an upfront yearly plan. The latter provides a discounted rate for committing to a full year with us. This way, you can choose the option that works best for you and your business. You can review the different options and prices here.
With our virtual office, you will receive a prestigious real business address in a prime location, complete with a unique suite number.
123 Grand Street, Suite #1234 Miami,FL 33150
This address can be used for official business correspondence and can help you establish a professional image for your company. Additionally, you will have access to our virtual mailbox system, where you can receive and manage your mail and packages securely online.
With our virtual mailbox service, you receive a real street address instead of a P.O. Box number. Whenever you receive mail or packages, we receive them on your behalf and log them into your virtual mailbox. You can then access, manage and download your mail from anywhere at any time through our secure online platform. Your virtual mailbox also offers the possibility to request mail to be scanned, forwarded, picked-up or securely shredded in one click.
Our virtual office set-up process is quick and easy! Once you’ve chosen your desired virtual office package and location, we can have your new address ready in no time. The entire process is seamless, so you can start using your new address right away.
Sure! If you’re not completely satisfied with your virtual mailbox rental, you have the option to receive a full refund within the first 14 days. Just make sure you haven’t received any mail or used your account for any other purpose. If that’s the case, simply reach out to our customer support team by email only at [email protected]. We’ll be happy to process your refund. Please keep in mind that refunds are not available after the first 14 days of sign-up or if you have used your account to receive mail and calls.
Yes, with our Live answering, virtual office and virtual office + access packages, you’ll receive the professional live answering services. Our trained receptionists will answer your calls using your company’s name and handle your calls according to your instructions. This service provides you with a professional image and helps ensure you never miss an important call. The service comes with a phone number which you can chose between any regular state or toll free number. Read more about the live answering service here.
Our virtual office set-up process is quick and easy! Once you’ve chosen your desired virtual office package and location, we can have your new address ready in no time. The entire process is seamless, so you can start using your new address right away.
With our virtual office, you will receive a prestigious real business address in a prime location, complete with a unique suite number.
123 Grand Street, Suite #1234 Miami,FL 33150
This address can be used for official business correspondence and can help you establish a professional image for your company. Additionally, you will have access to our virtual mailbox system, where you can receive and manage your mail and packages securely online.
We’re proud to offer services in Miami and Houston, and our commitment to growth means we’re adding even more locations this year. Stay tuned for updates on where we’ll be expanding next!
Our virtual office address can be used for a variety of business licensing needs, including registering your business, applying for certificates of use, obtaining tax receipts, and much more. Some additional examples include using our virtual office address for: registering for business licenses and permits, obtaining a business tax ID, applying for a business license certificate, and fulfilling residency requirements for licensing purposes. Whether you need a mailing address for your business or an official location for your licenses and permits, our virtual office provides a convenient and efficient solution. With our flexible and reliable virtual office services, you can take care of all your licensing requirements without having to worry about the costs and responsibilities of maintaining a physical office space.
Yes, you can use our virtual office address to register your new company (LLC, corporation, partnership, or non-profit). Our virtual office services provide a real address that can serve as your official business location for registering your company and fulfilling residency requirements. As part of our offering, we include a registered agent for the first year, ensuring that your business is in compliance with state requirements and has a reliable point of contact for official communications. With our virtual office, you can register your new company with confidence, knowing that you have a professional and credible location to list as your official business address.
A virtual office address provides a real street address for your business, while a PO Box is a mailbox located at a post office. When it comes to registering your company and fulfilling administrative requirements, a virtual office address is a better option compared to a PO Box. Many banks, business license offices and permits require a physical street address, which a PO Box cannot provide. In contrast, a virtual office address can serve as your official business location for registering your company and fulfilling residency requirements, and provide a credible location to list as your official business address on official documents and website. Additionally, a virtual office address may offer mail and package receipt services, mail forwarding services, and in some cases, access to meeting and conference rooms. These services are not typically offered by a PO Box. In summary, a virtual office address offers a real street address and additional services, making it a more suitable option for registering your company and fulfilling administrative requirements compared to a PO Box.
No, there are no setup fees for our live answering service. You can start using the service right away with no additional costs or fees. Simply sign up for the service and start enjoying the benefits of having a professional receptionist handle your calls and present a more professional image for your business.
Our live receptionist service includes the following features:
Dedicated phone number: A dedicated phone number for your business, with the option to choose a local or toll-free number.
Professional receptionist: Trained receptionists to answer calls, take messages, and even schedule appointments on your behalf, all while presenting themselves as a part of your company.
Customized greeting: A personalized greeting, tailored to your specific business needs, to ensure your customers are greeted professionally and efficiently.
Message taking: Our receptionists will take messages for you and forward them to you in real-time, either by email or text message.
Appointment scheduling: Our receptionists can even schedule appointments for you, freeing up your time to focus on other important tasks.
Call forwarding: Calls can be forwarded to any phone number you choose, ensuring that you never miss an important call.
These features combine to provide a comprehensive live receptionist service, designed to help you present a more professional image to your customers, without the need for a physical office or in-house receptionist.
Yes, you have the option to use your existing phone number for the live receptionist service. Our system is flexible and can accommodate both local and toll-free numbers, so you can choose the best option for your business needs. If you do not have an existing number, we can provide a new dedicated phone number for your business, at no additional cost. Whether you prefer to use an existing number or have us provide a new one, our live receptionist service is designed to help you present a professional image to your customers, without the need for a physical office or in-house receptionist.
Our live receptionist service is designed to answer and handle your calls in a professional and personalized manner, as if they were working directly in your office. The receptionist will answer the phone using your company’s name, and will then direct the call to the appropriate person or department, or take a message and send it to you via email or SMS. The receptionist will also provide basic information about your company, answer frequently asked questions, and handle call transfers and other routine call-handling tasks. You will have full control over the scripting and call handling procedures, so you can customize the service to meet your specific needs.
Our regular live receptionist plan includes 60 minutes of call answering per month. After this, our team will simply reach out to you and have a conversation about your usage and need for a more adapted solution. For customers with high call volume or more specific requirements, we also offer enterprise-level plans that can be customized to meet your specific needs. These plans include a higher minute allocation, additional features, and tailored pricing to fit your budget and requirements. Simply contact us to learn more about our enterprise-level plans and how we can help your business grow and succeed.
Our live receptionist service is available during business hours 8:30 am – 5:30 pm, Eastern Standard Time (EST). During these hours, our highly trained and professional receptionists will be available to answer and handle all of your incoming calls, ensuring that your customers and clients always receive the highest level of service and support. For outside of business hours support, this is available as part of our enterprise level plan. Whether you need help during peak hours or are looking for around-the-clock support, we have the expertise and experience to meet your needs and help your business succeed.
Outside of business hours, any incoming calls to your virtual office phone number will be handled according to your specific instructions. Our standard plan includes a professional after-hours voicemail message that will be played to your callers, allowing them to leave a message for you to follow up on at your earliest convenience. If you require more robust after-hours support, we offer an enterprise level plan that includes customized answering and call handling options, such as call forwarding or answering by a live receptionist outside of business hours. Whether you need to stay connected to your customers and clients around the clock or simply want to ensure that your calls are handled professionally after hours, we have the solutions to meet your needs and help you succeed.
Yes, we send call reports after each call that is not transferred successfully. These reports are sent via email and provide information about the call, including the date and time, the caller’s phone number, and a summary of the call’s content.
Yes, you can access your virtual mailbox 24/7 through our secure online portal. You’ll have access to all of your mail, packages, and important documents from anywhere, at any time.
With our virtual mailbox service, you can request several actions to be taken with your mail. Some of the actions include scanning and forwarding of physical mail, forwarding to email, holding for pickup, and recycling/shredding of junk mail.
Yes, there may be fees associated with our virtual mailbox service, such as storage fees. These fees vary depending on the package’s size you choose and the amount of mail and packages you receive. Our virtual mailbox service includes scans, pickup, and shreds at no additional cost. Forwarding of your physical mail is charged the lowest market postage fee plus a processing fee.
Contact us for more information on specific fees.
You will receive an immediate access to your client’s Dashboard. To start using your Virtual Mailbox, simply fill out and have a notary public sign your USPS 1583 form. This form authorizes us to receive mail on your behalf, and is a Postal Office requirement for all Virtual Mailbox customers. Once we receive the completed form, you can start using your Virtual Mailbox right away. You can also use our super simple virtual notary service to instantly get this done.
Yes, you have the option to pick up your mail in person. Simply show up or let us know in advance and we will have it ready for you during our business hours.
Yes, you can receive mail in the name of multiple staff members within your business. This is a common need for companies with multiple employees who need to receive mail at the same virtual address. However, there may be additional fees for adding additional mail recipients. These fees are usually nominal and are designed to cover the administrative costs of processing and distributing mail to multiple individuals.
Yes, you can receive mail for other businesses or brands, however, you may need to complete additional USPS forms to authorize the use of the mailbox for multiple businesses or brands. There may be additional fees for adding additional mail recipients such as brands,or other subsidiary companies. Our team is available to assist and guide you through this process to ensure a smooth setup for all your mail receipt needs.
Yes, you can forward your mail and packages internationally. Our virtual mailbox service will take care of everything, including label creation and finding the lowest carrier rate for you. We are dedicated to ensuring your mail and packages are delivered to their destination in a timely and cost-effective manner.
Yes, there may be fees for storage of packages through our virtual mailbox service. The exact fee amount depends on the size and quantity of packages being stored and may vary over time. We recommend checking with our customer service team for the most up-to-date information on package storage fees.
A Registered Agent, also known as a Statutory Agent, is a person or company designated to receive official legal and tax communications on behalf of a business. This includes documents such as service of process, annual reports, and other state-required notifications. The Registered Agent is responsible for ensuring that the business stays compliant with state regulations and is available during normal business hours to receive important documents.
Our Registered Agent Service includes the designation of a professional, reliable Registered Agent to receive important legal and tax communications on behalf of your business. We will also provide you with a registered office address, ensuring that your business stays compliant with state regulations.
Yes, most states require that limited liability companies (LLCs, appoint and maintain a registered agent. A registered agent is an individual or a business entity that is designated to receive official legal and tax documents on behalf of the LLC. The registered agent must have a physical address in the state where the LLC is formed and be available during normal business hours to receive mail and legal papers. The registered agent’s role is important as they ensure that important legal documents are promptly received and acted upon, protecting the LLC’s good standing and avoiding potential legal problems.
Simply signup for any of our virtual office solutions that include a business address and we will throw in the first year of registered agent for free. After that, there will be an annual fee of $100 to continue using our registered agent service.
Yes, you can be your own registered agent for your LLC. However, it is important to consider that being a registered agent involves having a physical street address in the state where the LLC is formed and being available during business hours to receive legal and government mail on behalf of the company. If you are unable to meet these requirements or prefer to keep your personal address private, it may be more convenient to appoint a registered agent service like ours.
Yes, you can change your Registered Agent to our service at any time. We will assist you with the process and ensure a smooth transition. Fees may apply with the State registration offices to operate this change.
A Registered Agent, also known as a Statutory Agent, is a person or company designated to receive official legal and tax communications on behalf of a business. This includes documents such as service of process, annual reports, and other state-required notifications. The Registered Agent is responsible for ensuring that the business stays compliant with state regulations and is available during normal business hours to receive important documents.
Our Registered Agent Service includes the designation of a professional, reliable Registered Agent to receive important legal and tax communications on behalf of your business. We will also provide you with a registered office address, ensuring that your business stays compliant with state regulations.
Yes, most states require that limited liability companies (LLCs, appoint and maintain a registered agent. A registered agent is an individual or a business entity that is designated to receive official legal and tax documents on behalf of the LLC. The registered agent must have a physical address in the state where the LLC is formed and be available during normal business hours to receive mail and legal papers. The registered agent’s role is important as they ensure that important legal documents are promptly received and acted upon, protecting the LLC’s good standing and avoiding potential legal problems.
Simply signup for any of our virtual office solutions that include a business address and we will throw in the first year of registered agent for free. After that, there will be an annual fee of $100 to continue using our registered agent service.
Yes, you can be your own registered agent for your LLC. However, it is important to consider that being a registered agent involves having a physical street address in the state where the LLC is formed and being available during business hours to receive legal and government mail on behalf of the company. If you are unable to meet these requirements or prefer to keep your personal address private, it may be more convenient to appoint a registered agent service like ours.
Yes, you can change your Registered Agent to our service at any time. We will assist you with the process and ensure a smooth transition. Fees may apply with the State registration offices to operate this change.
Our check deposit service allows you to deposit checks without having to visit a physical bank location. Here’s how it works:
You send us your check(s) using a secure method such as certified mail or overnight delivery. We deposit the check(s) into our business account.
We will confirm the deposit has been made and provide you with a deposit receipt.
The funds will be credited to your account according to your bank’s policies.
With our check deposit service, you can deposit checks from the comfort of your own office, saving you time and hassle.
If you don’t sign and notarize the USPS Form 1583, you may still be able to use your new mailing address but mail won’t be accessible on your dashboard and you won’t be able to request actions, such as scans or forwards, on the received mail. It’s important to complete this form to fully utilize the benefits of our virtual mailbox service.
You have two options to fill and notarize the 1583 form. Firstly, you can download the form, fill it out and have it notarized by a notary public. Secondly, you can use our virtual notary service, which will help you complete the form and have it notarized without having to leave your home.
No, each business name must have its own 1583 form filled out and notarized. The form is used to provide the United States Postal Service with the authorized person(s) to receive mail on behalf of the business, so having separate forms for each business name ensures that the right person is able to receive mail for each business.
Yes, it is possible to fill out the 1583 form without a Social Security Number, although some additional identification may be required.
Acceptable identification includes: valid driver’s license or state non-driver’s identification card; armed forces, government, university or recognized corporate identification card; passport or alien registration card or certificate of naturalization; current lease, mortgage or Deed of Trust; voter or vehicle registration card; or a home or vehicle insurance policy.
When you choose our Incorporation service, the filing process is simple and convenient. You can complete the process entirely online, from the comfort of your own home or office. Our system makes it easy for you to input your information, select your preferred state and business structure, and securely submit the necessary documents. We’ll take care of the rest, ensuring a smooth and efficient filing process.
When your company is registered, you will receive important information such as your Employer Identification Number (EIN), articles of incorporation, and any other relevant documents. This information is necessary for opening bank accounts, hiring employees, and establishing your business as a legal entity.
No, you do not need to live in the US to create a company. However, you may need to appoint a registered agent in the state where you are incorporating.
While you can use your home address as the registered address for your company, it is generally not recommended. This is because your home address becomes a matter of public record and can be easily accessed by anyone who searches for your company online. This can lead to unwanted solicitations and even security concerns. Using a virtual office address with our company as your registered agent is a better option as it provides a professional image and protects your privacy.
Yes, it is possible to be your own registered agent for your company, but it’s generally not recommended. Being a registered agent involves having a physical address where legal documents and official correspondence can be received on behalf of the company during business hours. If you use your home address, it may not be professional, and you could risk having sensitive information about your business delivered to your personal address. It’s typically better to use a professional registered agent service such as our virtual office address, which provides a professional image for your business and ensures that all important mail is received and managed properly.
When you file your LLC or corporation online with us, the actual filing process will be completed within 24 hours. Please keep in mind that additional time may be required for processing and obtaining government approvals. Typically, the process can take anywhere from a few days to several weeks. Some states offer expedited processing for an additional fee, which can shorten the time frame.